CA certificate: Client certificate: Set the authentication certificate that your device should use to connect to the Wi-Fi network.
Inner link security: If necessary, set the security protocol that the Wi-Fi network supports for its inner authentication method. Use hard token: Set whether you use a hardware token to connect to the Wi-Fi network. Token serial number: If you use a software token to connect to the Wi-Fi network, set the token serial number.
Server subject for certificate validation: If necessary, type the server subject name that your device should use to verify that it is connecting to the correct Wi-Fi network. Server SAN for certificate validation: If necessary, type the server SAN that your device should use to verify that it is connecting to the correct Wi-Fi network.
IP Address: T ype the IP address for your device. Subnet mask: T ype the subnet mask for the wireless access point to which your device should connect.
Primary DNS: Ty pe th e primary DNS to which your device should connect. Secondary DNS: T y pe the secondary DNS to which your device should connect. Default gateway address: Type the default gateway IP address to which your device should connect. Domain suffix: T y pe the domain that your device uses to resolve host names into IP addresses.
By default, your BlackBerry device regularly scans for Wi-Fi networks and automatically connects to the network that has the highest priority in the Saved Wi-Fi Profiles list.
You can choose to scan for and connect to only one of your saved Wi-Fi networks. To switch Wi-Fi networks automatically when you move between Wi-Fi coverage areas, clear the "Enable single-profile scanning" check box. Last Updated: Advanced remote support tools are used to fix issues on any of your devices. The service includes support for the following:. Thank You Thank you for taking the time to respond.
Rating Submitted Do you have a suggestion for improving this article? Characters Left: To turn on Wi-Fi wireless: The Manage Connections icon is the only option for those using BlackBerry device software 5. Figure 1.
Figure 2. Select the Wi-Fi check box. Connecting to a Wi-Fi network: On the Home screen, click the Manage Connections icon. Do one of the following: Take the battery out for 10 mins then put it back in if it doesnt work call the provider. My blackberry says mm 5 when making an emergency call and called failed when trying to call the network provider plus it cannot receive calls?
Make sure you have signal when calling , call manufacturer if it continues doing it.
How do i stop call failed coming up on my blackberry curve ? You need to get it unlocked again for that particular sim. I have a curve on orange, its unlocked, i have tried multiple orange sims, i cannot make or get any calls, keeps saying call failed, can you help? Sometimes the phone does that it has to be in a good signel area. Did you check if you are on the right call line? My blackberry keep giving me call failed when i tried to call and supplementary error while i check balance with mtn za what can i do to stop?
Someone said: Was this comment helpful? No u dont have to ring orange to give dem ur new number. I have a blackberry curve and i just brought a new orange sim card, do i need to call orange again with my new sim card to be able to use my blac? U need to push the middle for menue or the side. Blackberry curve - no touch tones to use voicemail or call display during calls?
I can get the menu, but there is nothing about getting back tone dial, or getting back caller display. Thanks for your help, I performed a soft reset, which fixed the problem.
Your phone might not have signal at the moment. Add Your Answer How to get your blackberry curve to stop saying call failed when you call someone and reciving calls on orange network? I have a blackberry I used it before on a vodaphone network and now when I put a 02 sim into the phone it isn t working the phone in unlocked and on pay as you go. This discussion closely relates to:. Blackberry curve call failed? It just says Call failed. Why does it say call failed on my blackberry curve ?
I was just wondering instead of u raving away in the background can you please help me with my blackberry?
My blackberry keeps saying callfailed. My blackberry curve , showing call failed, iam using bsnl sim,? Cant call anyone, somestimes by mistake it make the call once, cant call anyone, iam on bsnl sim,. Anonymous "Fix my blackberry? What can i do to fix my blackberry? I have just wiped my blackberry clean and updated it and well when try to make call calls it says unauthorized failure what can i do to fix it? On the Home screen, click Manage Connections. If the wireless transceiver is turned off, click Restore Connections. If you are unable to turn on the wireless transceiver, make sure that the BlackBerry smartphone battery is fully charged.
To confirm audio settings, complete the following steps:. Verify that the BlackBerry smartphone has been correctly provisioned for a voice plan. The BlackBerry smartphone user must have a voice plan in order to make or receive calls. Follow these steps to verify that the BlackBerry smartphone user has a voice plan. This menu displays information about the mobile network, the services available for the BlackBerry smartphone, and allows you to verify if the BlackBerry smartphone user has a voice plan.
You might experience issues with voice quality if you have low or intermittent signal strength. To check the signal strength of a BlackBerry smartphone, complete the following steps:. You can press and hold the Alt key, and then type nnmll to change the signal indicator bars to the numerical value.
Repeat this step to again display the signal strength bars. You can also check the signal strength indicators on the BlackBerry smartphone Home screen.